Innside Knowledge

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​We often stay in Manchester for business or family reasons and try to sample as many of the hotels as we can, but we recently realised we are being drawn back to the same one each time. So, what has become our favourite and why?

Innside, part of the Melia group, may not be everyone’s immediate first choice. Situated in the First Street area -it’s about 10 minutes’ walk from the city centre, close to Deansgate train station and Deansgate/Castlefield Metrolink stop, adjacent to the entertainment venue Home and next to the site of the world famous Hacienda (that’s now an apartment block). It’s relatively new to the Manchester Hotel scene having just celebrated its 2nd birthday.

It is clean and modern, with good sized rooms, comfy beds, a great restaurant and bar, but lots of the Manchester hotels have these things so what is it that makes Innside special?

The one thing which makes them stand head and shoulders above the others is the standard of their customer service and the friendliness and helpfulness of all their staff. Not one member of staff ever passes you without enquiring how are you and can they help you. They are friendly and approachable and have obviously been very well trained. From the waitress at breakfast who offers to get your coffees – the buffet is serve yourself including the drinks – to the check in and out staff, the bar staff, in fact in all the times we have stayed with them we have never encountered any member of staff who did not display their obviously high standards of customer service.

But there’s more…

1. Every room contains a fridge full of complimentary soft drinks – diet and regular coke, still and sparkling water plus two bottles of fruit juices.
2. If you sign up to their Melia Rewards there is a complimentary £10 to spend each day on the hotel plus the cheapest prices they offer anywhere.
3. The breakfast buffet is the most unusual one we have ever encountered with lovely food and a great choice including several quirky ones each time – black forest gateaux, doughnuts, chocolate and carrot cake – still trying to work out which nationality has these for their breakfast!

We cannot recommend Innside highly enough – we have always found their prices extremely competitive, they are very well situated in a nice area with interesting bars and restaurants on their doorstep plus very easy access to the Bridgewater Hall, Home and Manchester Central, the best breakfast and the nicest staff of any we have ever encountered in Manchester Hotels.

Why not give them a try?

Go to : Innside Manchester